In view of the rapid technological developments in the field of interactive multichannel customer contact, innovation is a must. Contact Center Live is continuously working to respond quickly and effectively to the dynamics of the market and continues to develop new off-the-shelf and custom solutions.

Zendesk centralises all your customer contacts, so nothing gets missed anymore and everything is searchable from a single location. Whether your customers contact you by e-mail, phone or through a chat session, you can manage all your contacts from one system.

A unique and powerful software package for your entire business, developed by a company that wants to change the way you work in the long term. Increase sales, make smarter decisions and build better relationships with customers. Your life's work, enhanced by Zoho.

We have been a MyQM preferred partner since 2020, and we are working to provide agents with the right tools to continuously improve. Use the best coaching software to improve service quality.

The HUCC Salesforce integration directs Voice, Emails, Chat, Social media requests to the right employees. So your team works smarter with the information available in Salesforce, while your customers get the answers they are looking for quickly and reliably.

Voice over IP, or VoIP, means making phone calls over the internet. It’s very simple. You use your existing internet connection for all your calls/telephony activities. In other words, IP phones work via the internet and not via a telephone network.