With more than 20 years of experience in the call center world, Alex has had many a solution under his belt. Because this often had to be realized with limited resources, he is not strange to find…

Soeradj is a dedicated colleague at Contact Center Live, where he supports customers as much as he can. Thanks to his patience, empathy and strong communication skills, he makes sure every customer…

With over 20 years of experience within the travel industry, Marc knows the importance of mastering all aspects of the software development process and creating a clear overview in complex…

Sint has been working in ICT since 1992 and has since accumulated extensive experience as a System Administrator, Incident and Change Manager. His work for Contact Center Live focuses on monitoring…

From banking to Contact Center Business might seem like a big step, but in practice the two sectors have much in common. Boudewijn worked at ABN AMRO Bank for ten years, where his responsibilities…

With over fifteen years of experience within the contact centre industry, Bruce is a true expert in the field. Most of that time was spent at the Experience Group, where he was involved in automating…

With over 14 years of experience as a functional administrator of contact centre solutions and in management within this industry, Elmer focuses on your needs as a customer. As Consultancy Manager,…

With over 20 years’ experience within the contact centre business, Marco is a seasoned technical consultant. He works closely with clients to resolve deeper integration issues. Thanks to his many…

As a system administrator, Marnix contributes to the rapid and proper handling of all customer questions with his service-oriented attitude. If he can’t resolve the issue himself, he escalates it to…